Terms and Conditions

Introduction

Welcome to Pure Windows. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using this site or our installation and replacement services, you agree to comply with these Terms.

Services

Pure Windows provides professional window and door installation and replacement services in Cincinnati, Northern Kentucky, and surrounding areas. We commit to licensed, insured workmanship, American-made products, and energy-efficient solutions.

Customer Responsibilities

• Customers must provide accurate information for quotes and installations.

• Access to the property must be granted on scheduled dates.

• Any structural or code-related conditions affecting installation must be disclosed.

Pricing and Payment

• All prices are estimates subject to final site inspection.

• Payment terms will be structured per project agreement, including options for flexible financing.

• Late payments may incur additional fees as outlined in financing agreements.

Warranties

• We provide manufacturer warranties on products and installation workmanship warranties as specified in project contracts.

• Warranties do not cover damage caused by misuse, accidents, or natural disasters.

• Warranty claims require prompt notification.

Delivery and Installation

• Pure Windows will schedule installations within an agreed timeframe.

• We are not liable for delays caused by weather, supply chain issues, or unforeseen circumstances.

Privacy and Data Use

• Customer data collected is used solely to deliver services and improve customer experience.

• We respect customer privacy and comply with applicable data protection laws.

Limitation of Liability

• Pure Windows is not responsible for indirect, incidental, or consequential damages arising from the use or inability to use our services or website.

• Our total liability to you for any claim is limited to the amount paid for the services.

Intellectual Property

• All content on this website, including text, images, logos, and design, is the property of Pure Windows or its licensors and protected by copyright laws.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio.

Changes to Terms

Pure Windows reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website or services constitutes acceptance of the updated Terms.

Contact

If you have any questions about these Terms, please contact us at (513) 805-0090.